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POLICY

01

NON REFUNDABLE DEPOSIT

ONCE APPOINTMENT IS BOOKED, THE DEPOSIT WILL BE NON REFUNDABLE AND WILL BE DEDUCTED WHEN PAYING AFTER YOUR SERVICE.

02

NON REFUNDABLE SERVICE

ONCE YOU ARE SERVICED THERE WILL BE NO REFUNDS

03

LATE = CANCELLATION

IF YOU ARE MORE THAN 15 MINUTES LATE TO YOUR APPOINTMENT IT WILL BE CANCELLED AND YOU WILL HAVE TO RESCHEDULE WITH A NEW DEPOSIT.

MAKE SURE TO SCHEDULE ACCORDINGLY.

04

NO SHOWS

NO SHOWS WILL FORFEIT THEIR BOOKING DEPOSIT AND WILL HAVE TO PAY A NO SHOW FEE + NEW DEPOSIT TO REBOOK . WE ALWAYS CONFIRM YOUR APPOINTMENT 1-2 DAYS BEFORE YOUR APPOINTMENT. PLEASE BE COURTEOUS WITH OUR TIME AS WE ARE WITH YOURS. WE HAVE ZERO TOLERANCE FOR NO SHOWS AS THIS CAUSES A NEGATIVE IMPACT ON OUR BUSINESS.

IF YOU NO SHOW/NO CALL YOU WILL HAVE TO PAY A 100$ NO SHOW FEE ALONG WITH THE NEW DEPOSIT TO GET SERVICED BY BOUJEE LASHES AGAIN.

05

RESCHEDULING APPOINTMENT

YOU MUST CONTACT BOUJEE LASHES 48 HRS BEFORE YOUR SCHEDULED APPOINTMENT IN ORDER TO BE ELIGIBLE  TO RESCHEDULE WITHIN THE SAME MONTH. IF YOU WANT TO RESCHEDULE FOR ANOTHER MONTH A NEW DEPOSIT WILL BE NEEDED, NO ACCEPTIONS. 

EXAMPLE: 

APPOINTMENT TIME BOOKED-

THURSDAY @9:00AM

THE LATEST TIME TO RESCHEDULE 

TUESDAY @9:00AM. 

YOU MUST RESCHEDULE AT THE TIME OF CANCELLATION OR YOUR APPOINTMENT WILL SIMPLY JUST BE CANCELLED. 

06

48HOUR COMPLIMENTARY TOUCH UP

COMPLIMENTARY TOUCH UPS ARE ONLY PROVIDED WITHIN THE FIRST 48 HOURS AFTER YOUR APPOINTMENT, AND ONLY IF YOU'VE FOLLOWED THE PROPER AFTERCARE FOR YOUR LASHES. COMPLEMENTARY TOUCH UPS ARE NOT INCLUDED FOR FORIEGN FILLS.

07

FOREIGN REFILL

IF YOU HAVE LASHES OR NAILS DONE FROM ANOTHER LOCATION YOU WILL BE CHARGED A 20$ FOREIGN FILL FEE. IF APPLICATION FROM THE PREVIOUS LASH/NAIL TECH IS NOT DONE PROPERLY YOU WILL NEED A REMOVAL  BEFORE I CAN WORK ON YOUR SET. (WE DO NOT WORK OVER OTHERS WORK WHO DO NOT MEET THE PROPER STANDARD OF APPLICATION)

08

MUST HAVE 40% LASHES FOR REFILL

IF YOU BOOK A LASH REFILL AND  HAVE LESS THAN 40% LASHES REMAINING YOUR APPOINTMENT WILL BE CANCELLED AND YOU WILL HAVE TO REBOOK WITH A NEW DEPOSIT FOR A NEW SET

09

NO EXTRA GUESTS

THE ROOMS DO NOT HAVE EXTRA SEATING. ALL GUESTS WILL HAVE TO WAIT OUTSIDE THE SALON UNLESS BEING SERVICED

10

NO CAFFINE 

PLEASE MAKE SURE TO NOT DRINK ANY CAFFEINATED DRINKS THE DAY OF YOUR APPOINTMENT. THIS CAN MAKE YOUR EYES AND HANDS JITTERY / FLUTTER AND MAKE IT VERY DIFFICULT TO WORK ON. 

11

WEAR COMFY CLOTHING 

PLEASE MAKE SURE TO WEAR COMFORTABLE CLOTHING AS YOU WILL BE SEATED OR LAYING DOWN FOR A LONG PERIOD OF TIME. 

12

ONLY ONE DISCOUNT PER SERVICE

IF YOU HAVE A VALID DISCOUNT CODE, COUPON, REFERRAL OR LOYALTY DISCOUNT ONLY ONE CAN BE USED PER SERVICE. YOU CANNOT USE MORE THEN ONE DISCOUNT PER VISIT.

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